Answer: EVERYONE
During our client calls, we often get asked...
“in today’s times where does employer branding reside?”
"which function should own employer branding?"
"who is responsible for delivering on employer branding?"
The answer is shared above however let’s first understand or evaluate the roles different functions or teams play in shaping the #employerbrand of your organisation
HR CREATES a great place to work
Marketing COMMUNICATES it’s a great place to work
Internal Communications drives EMPLOYEE ENGAGEMENT using a multitude of communication mediums, campaigns, initiatives
Admin or workplace team manages the HYGIENE aspects of an employer brand. they play a pivotal role in execution
Diversity teams assimilates different talent groups into one vision. They help build EQUITY, & INCLUSIVE work policies and opportunities
the Learning Leader ensures GROWTH, that talent is ever-relevant, future-ready, and on an up-skilling curve
The CEO, Leadership Board, CXOs are not only the SPONSORS providing executive support and budgets but also play the role of SPOKESPERSON of the brand (now more than ever)
The CTO owns the TECHNOLOGY VISION of the brand, of the company and sets the tone for digital experience of customers, employees
The BUSINESS or WORK teams is where talent EXPERIENCES the brand and CULTURE
The Employees by their conduct on social media and expertise on networking platforms REPRESENT the employer brand
When everyone in the company understands this
EMPLOYER BRANDING becomes a SHARED GOAL
However,
For effective results and management of the Employer Brand, in today’s hyper digital world and social media driven engagements, we recommend making CMO (Chief Marketing Officer) In-charge of the employer brand
...as brand, communications, digital, PR and social media are their territory and they have all the necessary marketing skills, PR networks and access to agencies to drive success for all related brands ie business, consumer, employer and personal brands.
And it’s their job to keep everyone honest to the employer branding promise by adding KRAs KPIs to their goal sheets and clarify roles all other parties play in the success of the employer brand.