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Humanize Your Talent Brand: 10 Strategies to Build Lasting GenY, GenZ Talent Connections

Updated: Aug 8, 2023


In today's fast-paced digital landscape, where businesses compete for attention, building strong and lasting social connections with your talent has become more crucial than ever. This article delves into the concept of "humanizing your employer brand" and explores how it can help your business engage the best talent. At Phoenix TalentX Branding, we firmly believe that by adopting a human-centric approach, we can forge deeper relationships with our talent and enhance employer brand stickiness, loyalty and retention.

Understanding the Human Element In Talent Branding

In an increasingly virtual world, talent craves authentic experiences that resonate with their emotions. Humanizing your brand involves infusing genuine human qualities into your recruitment marketing and communication strategies. By presenting your brand as more than just a faceless entity, you create relatable touchpoints that resonate with your target talent audience.

1. Emphasizing Your Talent Brand Story

Every successful brand has a unique story behind its inception. Sharing your brand's and people's journey, struggles, and triumphs humanizes your business and gives it an identity that talent can connect with emotionally. Through compelling storytelling, you can build an emotional bridge, fostering a sense of loyalty and trust.

2. Showcasing Your Team

Behind every brand, there are dedicated individuals working passionately to bring the company's vision to life. Introduce your business leaders and team members through engaging profiles and highlight their expertise. Human faces and personal stories build trust and make your brand more approachable.

Engaging on Social Media

Social media platforms offer an unparalleled opportunity to humanize your brand and engage directly with your audience. By leveraging these platforms effectively, you can foster a sense of community and create meaningful conversations around your products or services or real-world / business problems that your are solving.

3. Responding to Feedback

Take both talent and customer feedback seriously and respond promptly and empathetically. Adressing concerns and appreciating positive feedback demonstrates that both your business and employer brand cares about their opinions and experiences.

4. Live Q&A Sessions

Host live Q&A sessions with your team members to give your audience a chance to interact directly with the faces behind the brand. Such events not only offer valuable insights but also strengthen the bond between your brand and customers.

Personalizing Customer Interactions

In a world full of generic messages, personalization sets your brands apart. Tailoring interactions based on customer preferences and behaviors creates a memorable experience that fosters loyalty.

5. Customized Email Campaigns

Segment your email list and craft personalized content that resonates with each talent group like diversity hires, disability hires, millennial talent, centennial talent, returning mothers, niche skills talent etc. Address talent by their names, recommend roles based on their past experiences, skills and send greetings. These personalized touches make your talent feel valued.

6. AI-Powered Chatbots

Integrate AI-powered chatbots on your website to provide instant assistance. These bots can offer personalized recommendations, answer queries, and guide customers through their purchasing journey.

Building Trust through Transparency

Trust is the cornerstone of any successful brand-talent relationship. Transparent practices build credibility and encourage talent to choose your brand over competitors.

7. Honesty in Recruitment Marketing

Avoid exaggerated claims and be honest about your employee experience. Clearly state what talent can expect, and deliver on those promises. Honesty builds trust and fosters long-term talent relationships.

8. Clear Communication

Ensure that all communication channels are open and easily accessible. Clearly state your recruiter contact information and respond to candidate inquiries promptly to show that you are genuinely interested in helping them with information, snippets, career guides that will help them decide for or against your brand..

Cultivating Talent-Generated Content

Talent-generated content (TGC) empowers your talent to become brand advocates, fostering a sense of community and trust around your products or services.

9. Talent Reviews and Testimonials on Glassdoor, Indeed, Ambition Box

Encourage talent i.e. candidates and employees both to leave reviews and testimonials on review sites. Positive reviews act as powerful social proof, while constructive criticism helps you improve your employer offerings.

10. Running Talent Contests and Campaigns

Organize TGC contests and campaigns that encourage talent to share their experiences with your employer brand. This not only generates excitement but also showcases your brand's human side. You can do AMAs, Social Media Page Takeovers


Humanizing your brand is not a mere marketing strategy; it is a powerful means of creating a lasting bond with your talent audience. By sharing your brand's story, engaging on social media, personalizing interactions, building trust through transparency, and cultivating talent-generated content, you can elevate your brand's social media presence.

Remember, it is the human touch that sets your brand apart and fosters authentic connections that stand the test of time.

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