Policies 

Modern Slavery and Human Trafficking Policy

Policy Statement:
Modern slavery is a crime and a violation of fundamental human rights. It takes various forms, such as slavery, servitude, forced and compulsory labour and human trafficking, all of which have in common the deprivation of a person's liberty by another to exploit them for personal or commercial gain.

Phoenix TalentX Branding India is committed to ensuring there is transparency in our own business and in our approach to tackling modern slavery throughout our supply chains. We have a zero-tolerance approach to any form of modern slavery and human trafficking. We are committed to ensuring that modern slavery and human trafficking do not take place within our business or supply chain.

 

Phoenix TalentX Branding India:

  • Makes their staff aware of the risks of human trafficking and modern slavery

  • Acts appropriately when any such risk is detected within its supplier chain

  • Engages with business partners that follow and adhere to modern slavery guidelines   

  • Observes and is keen to report suspicions of hidden worker exploitation to the appropriate authorities

  • Positively encourages and supports employees and contractors to report such exploitation which may be occurring within their communities.                             

Scope of this Policy
This policy applies to all people working for Phoenix TalentX Branding and its clients.

Responsibility for Implementation
The Founder of Phoenix TalentX Branding India has primary responsibility for the implementation of this policy.

 

 

Grievance Policy: employees, suppliers, customers, and/or competitors

Our grievance procedures are a means of dispute resolution that are used to address complaints by employees, suppliers, customers, and/or competitors.

Our intention is to hear and resolve complaints in a timely manner, before they result in litigation. We encourage all parties to view grievances as a positive force that facilitates the open discussion of issues. 

Our Founder serves as the ombudsman to deal with problems as they develop. Peer review of employee concerns is another popular way to address grievances at Phoenix TalentX Branding. If negotiations fail we are open to working with an Arbitrator to resolve issues.

Grievance Procedure:

We define a "grievance" as a formal work-related complaint, issue, and/or objection made by an employee, supplier, customer, and/or competitor.

Filing a Grievance: Concerned parties can drop a mail with proofs of grievance at amandeep@phoenixtalentxbranding.com

The grievance should include provision of the following information:

• Full name

• Name of person/organisation (if any)

• Contact details (phone/fax/email address)

• Description of the grievance in detail

• Evidence to support the grievance

It is our responsibility to:

  • Accept and thoroughly investigate all Grievance Complaints

  • Ensure that the grievance is resolved within 90 days, depending on the severity of each case.

  • Treat all parties fairly throughout the grievance process.

  • Adhere to the no-retaliation policy when employees file a complaint against management.

  • Organize mediation meetings with the appropriate parties.

  • Practice a high level of confidentiality throughout the grievance process.

  • Accept and investigate all appeals.

  • Ensure that the final decision is implemented.

  • Maintain accurate and comprehensive records of each grievance.

Stationary photo